Last Updated: October 04, 2025
This Privacy Policy is legally important and demonstrates our compliance with UAE data protection laws, including the UAE Federal Decree-Law No. 45 of 2021.
RAYAH PACK (“we,” “our,” or “us”) is committed to protecting your privacy and securing your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rayahpack.ae and interact with us as a business client.
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us. The types of personal information we may collect include:
Business Contact Information: Your name, company name, job title, business email address, business phone number, and physical business address.
Project Information: Details about your custom packaging needs, including specifications, quantities, and design files you upload.
Automatically Collected Data: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and pages you viewed on our site.
We use the information we collect for various business purposes:
To Fulfill Your Requests: To provide you with quotes, create product samples, manufacture your orders, and manage your account.
To Communicate with You: To send updates about your order, administrative information, and respond to your inquiries.
For Business Operations: To analyze and improve our services, website, and marketing efforts.
For Legal and Compliance: To comply with applicable UAE laws and regulations.
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies, cloud hosting providers), so long as they agree to keep this information confidential.
Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency in the UAE).
Your personal data is stored on secure servers and within our controlled facilities. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Under UAE law, you have certain rights regarding your personal data. You may have the right to:
Access and Rectification: Request access to and correction of the personal data we hold about you.
Deletion: Request the deletion of your personal data, subject to certain legal obligations we have.
Objection: Object to the processing of your personal data.
To exercise these rights, please contact us using the details below.
Our website may use “cookies” to enhance user experience. You can set your browser to refuse all or some browser cookies, but this may impair the functionality of our website.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Revised” date at the bottom of this page. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sajid@rayahpack.ae
